Delivery Information

Please note that delivery time frames are a guide and not a promise. Please allow a little extra time for deliveries over bank holiday weekends, peak trading times and during severe weather warnings.

SHIPPING PRICES :
UK

Standard : £3.50
Express : £5.50

EUROPE
Standard : from £12.50
Express : £30.00

USA
Standard : from £15.00
Express : £35.00

ROW
Standard : from £17.50
Express : £25.00

UK Shipping

£3.95 - 48hr Royal Mail Tracked 3-4 working day delivery

£4.95 - 24hr Royal Mail Tracked. Next working day delivery (if order placed before 3pm)

£10.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm)

£1.99 - 48hr Royal Mail Letter - for gift cards only

Most orders will be dispatched the same working day if placed before 3pm.

During severe weather or peak trading times (eg: Black Friday weekend and the run up the Christmas) Next day services may be temporarily unavailable

Any missing deliveries must be reported to The Harlow Club as missing within 10 days of the dispatch confirmation email.

Isle of Wight, Scottish Highlands and Islands

£3.95 - 48hr Royal Mail Tracked 3-4 working day delivery

£10.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm)

Scottish Highland postcodes - FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50

Scottish Island postcodes - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

Northern Ireland

£3.95 - 48hr Royal Mail Tracked 3-4 working day delivery

£10.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm)

£1.99 - 48hr Royal Mail Letter - for gift cards only

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

Isle of Man and Channel Islands

£3.95 - 48hr Royal Mail Tracked 3-4 working day delivery

£10.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm)

£1.99 - 48hr Royal Mail Letter - for gift cards only

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

Europe

We currently ship using DDU services (Delivery Duties Unpaid) also known as DAP (Delivered at Place). This means that the buyer/receiver is responsible for any duties, taxes, VAT, handling/customs clearance fees. Please bear this in mind as the shipping costs noted below do not include any of these additional fees and they will need to be paid in order to release your items for delivery.

It is up to the customer to research the VAT and taxes and duties in their country before placing their order. If payment of any customs fees and charges are refused by the customer/receiver the order will be returned back to us and shipping costs/import fees will be deducted from your refund.

Shipping Rates -

£12.50 - standard shipping 0-2kg orders, 3-5 working days. Royal Mail International Tracked DDU

£15.50 - standard shipping 2kg up orders, 3-5 working days. Royal Mail International Tracked DDU

£35.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm) DDU


Transit times are dependent on clearance through customs. Once any additional fees have been paid then the standard shipping delivery is typically between 4-8 days working days and express delivery is between 2-4 working days, not including the time in customs.

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

For more information, please contact us at info@aztecdiamond.com

Worldwide

We currently ship using DDU services (Delivery Duties Unpaid) also known as DAP (Delivered at Place). This means that the buyer/receiver is responsible for any duties, taxes, VAT, handling/customs clearance fees. Please bear this in mind as the shipping costs noted below do not include any of these additional fees and they will need to be paid in order to release your items for delivery.

It is up to the customer to research the VAT and taxes and duties in their country before placing their order. If payment of any customs fees and charges are refused by the customer/receiver the order will be returned back to us and shipping costs/import fees will be deducted from your refund.

Shipping Rates -

£15.00 - standard shipping 0-2kg orders, 3-5 working days. Royal Mail International Tracked DDU

£20.00 - standard shipping 2kg up orders, 3-5 working days. Royal Mail International Tracked DDU

£35.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm) DDU


Transit times are dependent on clearance through customs. Once any additional fees have been paid then the standard shipping delivery is typically between 4-8 days working days and express delivery is between 2-4 working days, not including the time in customs.

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

For more information, please contact us at info@aztecdiamond.com

USA

Due to new regulations (September 2025), we are now shipping US orders DDP (Delivery Duties pAID). Any duties, taxes, VAT, handling/customs clearance fees are all calculation, and charged in advance at the checkout.

Shipping Rates -

£15.00 - standard shipping 0-2kg orders, 3-5 working days. Royal Mail International Tracked DDP

£20.00 - standard shipping 2kg up orders, 3-5 working days. Royal Mail International Tracked DDP

£35.00 - 1-2 days DHL Express Service. Next working day delivery (if order placed before 3pm) DDP

Any missing deliveries must be reported to Aztec Diamond as missing within 10 days of the dispatch confirmation email.

For more information, please contact us at info@aztecdiamond.com